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  • How can I book my classes?
    Book classes via our 'book page' and select the relevant service.
  • How can I cancel a booking?
    Please sign in to your account and click on 'My Bookings' to reschedule or cancel your class.
  • Should I book individual classes or sign up for a plan?
    Our pricing plans are discounted, which means they are worth more in value than our individual classes. We always recommend purchasing a plan, as some also provide additional benefits.
  • Do you offer numeracy tutoring?
    We specialise in the literacy component of the LANTITE exams, and recommend using 'Arithmetricks' for numeracy study.
  • How can I get started tutoring with you?
    To get started, book in a private consultation.
  • Do you have LANTITE resources?
    Absolutely! Visit our shop to view our range of products.
  • Can I pay in instalments?
    We offer Afterpay on all products and services.
  • What are your refund and cancellation policies?
    You can find a full breakdown of these on our terms and conditions page.
  • Where is the Plan Agreement Form?
    When you sign up to Canvas, you will be expected to sign and submit the Plan Agreement Form. This is a pre-requisite before starting tutoring. The form can be found under Module 1. Submit the form in the Assignments tab under 'Plan Agreement Form Submission.'
  • How do I join my session?
    Join the Zoom meeting at your scheduled time via the details below. These are also included in booking and confirmation emails, Canvas, our email, the service description on our site, and on our site's footer. Save these details, as they remain the same for each class. Video Conferencing Details (Zoom): ​ Join Meeting: https://zoom.us/j/3725033527?pwd=UEVuZ1RsRDJaSWJSZG5SWWtXQ24rZz09 ​ Meeting ID: 372 503 3527 Passcode: Emzng9
  • Do you provide certification letters for university and workplace purposes?
    Yes, we do! We can provide both workplace and university certification letters as proof of your engagement with tutoring. You must have attended at least three classes to be eligible for a certification letter, and must have ongoing tuition booked in advance to be considered a current client. Please make a written request to your tutor with the following items: Reason for certification; Any special items or circumstances you might need mentioned in your letter (at tutor's discretion); When you require the letter. Unfortunately, we cannot offer these certification letters to clients not currently under our tutelage.
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